Terms of condition

Terms of service

Effective date: August 16, 2024

Welcome to Aloenviva.com (the “Website”). Please read these Terms of Service carefully before using this website. These terms apply to your access to and use of the Site and to all transactions conducted through the Site. By accessing or using this website, you agree to be bound by these terms. If you do not agree to these Terms, please do not use this Website.

1. Website use

1.1 Eligibility: You must be at least 18 years of age or under the supervision of a parent or guardian to access and use the Site. By using this website, you represent and warrant that you meet these eligibility requirements.

1.2 Account Registration: In order to access certain features, you may be required to register an account with the Website. You agree to provide accurate, complete and current information and to be responsible for your account activities. You should keep your account information secure and notify us immediately of any unauthorized use.

1.3 Prohibited Conduct: You agree not to:

• Violate any applicable laws and regulations;
• Infringe the intellectual property or privacy rights of others;

Upload or distribute any malware, viruses or other harmful code;

• Interfere with or disrupt the normal operation of the website;
• Engage in any fraudulent or false conduct.

1. Order and payment

2.1 Order Acceptance: All orders are subject to our confirmation before acceptance. We reserve the right to refuse or cancel an order at any time for any reason, including but not limited to insufficient product stock, price errors or suspected fraud.

2.2 Prices and Payments: All prices are in US dollars and are subject to change at any time. You agree to pay all costs listed in the order, including the price of the goods, shipping and applicable taxes. We accept credit cards, debit cards and other online payment methods.

2.3 Order Cancellation: You may cancel your order at any time before it is shipped. Orders cannot be cancelled after delivery, but you can return them according to our Returns and refunds policy.

3. Distribution and delivery

3.1 Delivery Area: We currently only provide delivery services within the United States. Please be sure to provide an accurate shipping address to avoid delays or loss.

3.2 Delivery time: We will try our best to deliver within 5-7 working days after order confirmation. Actual delivery times may vary depending on the delivery address and logistics service provider.

3.3 Shipping charges: Shipping charges will be calculated based on the order amount and shipping address and will be displayed at checkout. From time to time, we may offer free shipping or other promotions.

4. Returns and refunds

4.1 Return Policy: Please see our Return and Refund Policy for details.

4.2 Refund Processing: After we have received and inspected the returned item, we will process the refund in accordance with the Return and refund terms. Refunds will be refunded through your original payment method.

5. Intellectual Property Rights

5.1 Ownership: This Site and all of its content (including, without limitation, text, images, graphics, logos, button ICONS, audio clips, digital downloads, and software) are the property of Aloenviva.com or its content suppliers and protected by United States and international copyright laws.

5.2 Restrictions on Use: You may not copy, modify, distribute, display, perform, resell, or otherwise exploit any content of the Site without our express written permission.

Step 6: Privacy

6.1 Privacy Policy: Please refer to our Privacy Policy for information about how we collect, use and protect your personal information.

7. Disclaimer and Limitation of liability

7.1 Disclaimer: This Website and its content are provided on an “as is” and “available” basis. We make no warranties of any kind, express or implied, as to the accuracy, completeness, reliability or availability of this Website, including, but not limited to, merchantability, fitness for a particular purpose and non-infringement.

7.2 Limitation of Liability: To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special or consequential damages arising from the use or inability to use the Site, even if we have been advised that such damages may occur.

8. Compensation

You agree to indemnify and hold Aloenviva.com and its associates, directors, employees and agents harmless from any claims, damages, costs and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or use of the Site.

9. Termination

We reserve the right to terminate or suspend your access to the Site at any time for any reason, including but not limited to your breach of these terms. Upon termination, your right to use the Site will cease immediately.

10. Applicable law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, USA, without regard to its conflict of laws principles. You agree that the courts of the State of Oregon shall have exclusive jurisdiction over any dispute arising out of these Terms or use of the Site.

11. Changes to terms

We may update these terms from time to time. Any changes will be posted on this page and will take effect after the effective date. We recommend that you review these terms regularly for up-to-date information.

12. Contact us

If you have any questions about these Terms or require further information, please contact us at:

• Address: 1860 Industrial Cir, Longmont, CO 80501
• Tel: 720-815-2898
• Email: ask@aloenviva.com